Common Billing Questions

Why did I receive more than one bill?

You may receive more than one bill depending on the services you received. You will receive a bill from the hospital for any services you received while at the hospital. You may receive a second bill for employed physician charges which will be billed separately from hospital charges. You may also receive additional bills that are related to your hospital stay from non-BSA staff. These may include Emergency Physicians, Anesthesiologists, Radiologists, Home Health, Hospice and/or Pathologists.

How can I pay my bill?

You can pay your bill online, by phone, in person or by mail.

To pay your bill online, please click here.

To pay your bill over the phone, please call the Business Office at 888-568-3522 Monday through Friday from 8 a.m. to 5 p.m.

To pay your bill in person, please visit the BSA Patient Financial Services Office at 3310 Danvers or at the BSA Cashier’s Office at 1600 Wallace Blvd.

To pay your bill by mail, please send it to the address below:
BSA Health System
Patient Financial Services
1600 Wallace Blvd.
Amarillo, TX 79106

What if I can’t pay my bill?

If you are unable to make your payment in full, please contact the Business Office at 888-568-3522. A Financial Counselor will be available to help you make payment arrangements or discuss financial assistance options you may qualify for. To access the financial assistance application, please click here. For more information on discounts you may qualify for, please click here.

Can I combine my accounts and make payment arrangements?

If you have multiple accounts with BSA, you mst have payment arrangements set up for each individual account. Account balances cannot be combined.

For more information, please contact the Business Office at 888-568-3522 Monday through Friday from 8 a.m. to 5 p.m.

How can I get additional information concerning my coverage by Medicare?

You can call 1-800-MEDICARE or visit