If you wish to contact our accrediting agency, DNV, with a complaint, you may do so by:
- Mail: DNV Healthcare Inc. / 400 Technecenter Drive Suite 100 / Milford, Ohio 45150
- Telephone: 513-974-8343
A complaint may be filed directly with the Texas Department of State Health Services by:
- Mail: Health Facility Licensing and Compliance Division / Texas Department of State Health Services / 110 W. 49th Street / Austin, Texas 78756
- Fax: 512-834-6653
- Telephone notification to the Compliance Hotline: 888-973-0022
A complaint may also be filed directly to the hospital by calling the Patient Safety Department at 806-212-5830.