If you wish to contact our accrediting agency, The Joint Commission, with a complaint, you may do so by:
- Online: https://www.jointcommission.org/en-us/contact-us/report-a-patient-safety-event
- Mail:
Office of Quality and Patient Safety
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181 - Telephone: 800-994-6610
A complaint may be filed directly with the Texas Department of State Health Services by:
- Mail:
Health Facility Licensing and Compliance Division
Texas Department of State Health Services
1100 W. 49th Street
Austin, Texas 78756 - Fax: 512-834-6653
- Telephone notification to the Compliance Hotline: 888-973-0022
A complaint may also be filed directly to the hospital by calling the Patient Safety Department at 806-212-5830.