For Our Patients and Visitors

BSA is dedicated to providing excellent medical care and superior customer service. Whether you're here for an outpatient procedure, an inpatient stay, or a visit with a family member or friend, we want you to be as comfortable as possible.

All BSA employees are committed to providing high quality, compassionate patient care. In order to make your stay with us more accommodating, the links to the left will provide information that will be helpful to you.

Parking

BSA offers free visitor parking and complimentary valet at the main entrance of the hospital.

Free Valet Service for You
Monday through Friday from 7 a.m. to 9 p.m. and on weekends from 9 a.m. to 7 p.m. you can have your car valet parked for free by one of our BSA valet team members. Once you are ready to leave a valet parker will get your vehicle to make sure you have the most accommodating experience possible.

Spiritual Care

Spiritual needs of all patients are respected and supported through the services of our chaplain team. Patients, families, visitors or staff members, regardless of religious affiliation, may request Pastoral Care. To request spiritual services, please call 806-212-5353 or 806-212-5035 after 4:30 p.m.

Chapel

Is open for spiritual reflection and is located on the first floor near the gift shop.

Gift Shop

Whether in need of get well flowers or a welcoming gift for a new baby, BSA has got you covered. The BSA Gift Shop is located in the main lobby on the first floor of the hospital.

Hours of Operation:

Monday through Friday 9:00 a.m. to 7:00 p.m.
Saturday 10:00 a.m. to 2:00 p.m.
Sunday 1:00 to 4:00 p.m.

For more information about The BSA Gift Shop or to place orders over the phone, please call 212-5922.

BSA Dining Center

The BSA Dining Center offers eight food stations for every appetite. Diners can choose freshly-prepared items from the grill, world flair, classic buffet, deli, chef station, pizza oven, bakery or potato bar. The 400-seat dining area has a grand view of the medical center. Click here for the weekly menu.

Hours of Operation:
Breakfast- 6 a.m. - 10:15 a.m.
Lunch/Dinner- 11 a.m. – 11 p.m.

Espresso Market

The Espresso Market, located on the first floor, adjacent to the main lobby, has a variety of snacks and drinks such as mochas, lattes and iced coffees. Open Monday - Friday, 7 a.m. - 9:30 p.m.

Vending Machines

Vending machines are located on the patient floors, second floor near critical care and in the day surgery and emergency department waiting rooms.

Visiting Hours

Semi-private rooms are limited in space, we kindly ask you to limit guests to two per visit.

Regular visiting hours are from 7 a.m. to 9 p.m.., 7-days a week. To confirm visiting hours or room number for a specific patient, call 806-212-2000 or visit the front information desk. You will need to know the patient’s full name when you call for the operator to release information.

Lost and Found

When visiting the hospital, please leave all valuables at home.

If you have lost an item at the hospital, please call 806-212-3463 to leave a detailed description about the item and a representative will call you back within 24 hours.

Photography, Video-recording and Audio-recording Policy

BSA Health System seeks to create an environment in which all patients, visitors, and staff feel safe and comfortable with their privacy protected while utilizing our services or providing care. BSA does not allow the use of photography, video-recording, and/or audio-recording of patients, visitors, or BSA staff or volunteers in the facility.